Effective Date: June 18, 2025

Brand: MUNOVA

Website: www.munova.in (the “Site”)

1. Overview: This Privacy Policy describes how Munova (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase through www.munova.in (the “Site”). By using our website, you agree to the collection and use of information in accordance with this policy.

2. Personal Information We Collect:

a) Device Information - When you visit the Site, we automatically collect certain information about your device. This includes:

• Web browser type and version

• IP address

• Time zone

• Pages visited and interactions on the Site

• Referral source (e.g., search engine, social media, etc.)

• Cookies installed on your device

This data is collected through technologies such aa

• Cookies

• Log files

• Tags, web beacons, and pixels

b) Order Information: When you place or attempt to place an order through the Site, we collect:

• Name

• Billing and shipping address

• Phone number

• Email address

• Payment information (excluding full card data—we do not store your credit/debit card information)

Together, “Device Information” and “Order Information” constitute “Personal Information.”

3. How We Use Your Personal Information: We use your Personal Information to:

• Fulfill and deliver your orders

• Process secure payments

• Communicate with you (including support, updates, and promotions)

• Screen transactions for risk or fraud

• Provide a better browsing and shopping experience (via analytics)

With your explicit consent, we may send you marketing communications related to Munova’s latest collections, offers, and styling tips.

4. Sharing Your Information: We may share your information with trusted third parties to help us run our operations smoothly:

• Payment gateways for secure transactions

• Shipping providers to deliver your orders

• Analytics tools like Google Analytics (for improving site performance)

• Marketing platforms (e.g., Meta/Facebook, Instagram ads)

We do not sell or rent your information to third parties.

We may also disclose information if required by Indian law, a court order, or government request, or if necessary to protect our rights or prevent fraud.

5. Behavioral Advertising: We use certain tools (e.g., Facebook Pixel, Google Ads) to provide tailored marketing based on your interactions with our Site. You can manage your ad preferences or opt-out through:

• Google Ads Settings

• Facebook Ad Preferences

6. Data Retention: We retain your Order Information for internal records, legal compliance, and support unless and until you request its deletion.

7. Cookies and Tracking Preferences: We use cookies to personalize your experience and collect website usage data. You may disable cookies through your browser settings, though this may affect functionality.

We currently do not respond to “Do Not Track” browser signals.

8. Your Rights (Applicable in India): As an Indian user, you have the right to:

• Access the data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

To do so, please email us at: care@munova.in

9. Changes to This Policy: We may occasionally update this Privacy Policy to reflect changes in law, technology, or business practices. The updated version will be posted on this page with the revised effective date.

10. Contact Us: For questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, you may reach out to us at care@munova.

Privacy Policy